Refund Policy

Refund Policy for Khyati CollectionAt Khyati Collection, we are committed to providing you with the finest Indian ethnic wear. We value your satisfaction and strive to ensure you have a pleasant shopping experience with us. Please read our refund policy carefully to understand how we handle returns and refunds.1. Eligibility for RefundsDamaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will gladly replace the item or issue a full refund.Incorrect Items: If you receive an item that is different from what you ordered, we will arrange for a replacement or offer a full refund.Size and Fit Issues: We understand that finding the right fit is essential. If an item does not fit as expected, we offer exchanges for a different size or store credit. Refunds for size issues are not provided, except in cases of a manufacturing defect.2. Conditions for RefundsOriginal Condition: Items must be returned in their original condition, unused, unwashed, and with all tags intact. Items that show signs of wear, damage, or alteration will not be eligible for a refund.Return Process: To initiate a return, please contact our customer service team at [your customer service email or phone number] within 7 days of receiving your order. Our team will guide you through the return process.Return Shipping: The cost of return shipping will be borne by the customer unless the return is due to a damaged, defective, or incorrect item.3. Non-Refundable ItemsCustomized or Personalized Items: We do not offer refunds or exchanges on items that have been customized or personalized as per your request.Sale Items: Items purchased during sale events or with promotional discounts are not eligible for refunds. However, exchanges or store credit may be offered at our discretion.4. Processing RefundsRefund Method: Refunds will be processed using the original payment method. If the original payment method is no longer valid, store credit will be issued instead.Processing Time: Once we receive your returned item and it passes our quality inspection, we will process your refund within 7-10 business days. Please note that the refund may take additional time to reflect in your account depending on your bank or payment provider.5. ExchangesExchange Requests: If you wish to exchange an item for a different size or product, please contact us within 7 days of receiving your order. We will assist you with the exchange process based on the availability of the requested item.6. Customer SupportContact Us: If you have any questions or need assistance with your return or refund, please reach out to our customer service team at info.khyaticollection@gmail.com. We are here to help you.